At Shilo Stylz, we offer exclusive designs, high-quality craftsmanship, and stylish fashion jewelry. Our collections are carefully curated to blend modern trends with timeless elegance.

No, we currently do not offer customization or personalized engraving services.

We acquire  high-quality products to minimize irritation, but we recommend checking the product description for material details.

We do not offer a formal warranty, but we ensure quality checks before shipping. If you receive a damaged product, you may request a replacement or refund.

We do not offer a formal warranty, but we ensure quality checks before shipping. If you receive a damaged product, you may request a replacement or refund.

Yes! We offer:
 ✔ Seasonal Discounts—Check our community pages for updates.
 ✔ Sign-up Offers—New users get exclusive deals upon registration
 ✔ Buy 2, Get 1 Free—Applicable on select products.

Enter the discount code at checkout. If you face any issues, contact admin@shilostylz.com.

You will receive an SMS and email confirmation with your order details.

We accept UPI, Credit/Debit Cards, Net Banking, and Digital Wallets. We do not offer Cash on Delivery (COD).

Yes, orders can be canceled before shipping. Once dispatched, cancellations are not possible.

• Before shipping: Yes, contact us at admin@shilostylz.com.
• After shipping: No, address changes are not allowed.

We only deliver within India and do not offer international shipping.

• Metro Cities: 5–7 business days
• Non-Metro Cities & Rural Areas: Additional 3–4 days\

Note: Delays may occur due to unforeseen circumstances.

Yes, shipping is free for orders ₹500 and above. Orders below ₹500 will have a minimal shipping fee.

Once shipped, you will receive a tracking number via email/SMS. You can track your order using this link.

• If your order is delayed, contact us at admin@shilostylz.com.
• If your order is lost or damaged, notify us within 2 days of delivery with an unboxing video for verification.

No, we do not accept returns for a change of mind. Orders must be canceled before shipping.

We only accept returns for damaged items. To be eligible:

•  ✔ Report the issue within 2 days of delivery.
•  ✔ Item must be unused, unworn, and in original packaging.
•  ✔ Unboxing video must be provided as proof.

1. Email us at admin@shilostylz.com with proof of damage.
2. Our team will verify and approve the return.
3. Ship the item back as per instructions.

Once received and inspected, we will process a refund or replacement.

We only offer refunds and replacements—no store credit is issued.

Refunds are processed within 7 business days after receiving the returned product.

We only offer exchanges for damaged products. If the item is unavailable, we will issue a refund.

• Avoid contact with water, perfumes, and lotions to extend product life.
• Store in a dry, airtight box when not in use

No, we recommend keeping your jewelry away from water to maintain its shine.

Yes! Our jewelry is durable for daily wear, but proper care should be taken to maintain its beauty.

No, we do not offer gift wrapping at this time.

Yes, you can purchase up to 5 units per item. For larger quantities, contact admin@shilostylz.com.

Currently, we do not have a loyalty program, but we notify customers via email about upcoming offers and promotions.

We update our community pages regularly with the latest discounts, offers, and promotions.

• Email: admin@shilostylz.com
• Phone: +91-8122182212